1. Please note: We currently have services mainly in the United States,

Canada, Australia, Mexico, and Europe, Asia. Specific countries or regions

that support delivery services are subject to the following order address

page (Note: we do not provide delivery services to North Korea, Iran,

Afghanistan, Iraq, etc.)

     2 . The time frame for order delivery is divided into two parts.

(1) Order processing time: usually 4-7 working days.

It refers to the time elapsed between the time the customer places the order

and the time the seller hands the order over to the delivery service.

Orders are usually shipped within 4-7 business days after order

confirmation/payment. Delays may occur for orders placed on weekends.

Our warehouse only operates during standard business hours, Monday

through Friday, excluding holidays. In these cases, we take steps to ensure

that shipping delays are kept to a minimum. Note: The cut-off time for

orders is 6:00 PM (GMT+08:00). After the cut-off time, we will not process

orders received on the same day.

(2) Shipping Time: Usually 7-40 business days.

Here are the shipping details.

(Delivery time = processing time + shipping time) Shipping time to

different countries or regions is filled in as actual.

 Estimated Delivery Time     Shipping Cost     Courier

 18-28 working days             Free Shipping      Postal Service

10-15 working days                   $7.9               Postal Expedited

  6-9 working days                     $38                Express Expedited


  1. Tracking

You will receive an email when your order is shipped out. A tracking

number will be provided (tracking number will be active within 24 hours).

Please note: This may take longer during events or holidays.

Tracking information may take 24 to 48 hours to update.

If you are unable to track your package properly, please contact us and we

will resolve the issue within 48 hours.

  1. Delivery timeout

Due to covid-19, there may be delays in international shipping. If your

order is delayed, Please contact us by email danceshoesmart@gmail.com,

we will verify the situation with the shipping company in a timely manner.

Thank you for your understanding and support.

  1. Order Cancellation

If you contact us promptly after your purchase, we can cancel your order

for you. If your payment is complete but the package has not been shipped,

you can cancel your order before the item is delivered. We will refund your

money in full. Once the package has been shipped, the order cannot be


  1. About taxes

Shipping to the USA is free and there is no tax.

In rare cases, orders may be subject to customs fees charged by your

government rather than our website, and you will be responsible for these

fees. We apologize for the inconvenience, but we have no control over the

customs authorities in your country or any other country/region. Please

contact your local customs office for more information on customs fees,

duties and taxes.

If you urgently need our products before placing an order, please contact

Email: danceshoesmart@gmail.com

Phone: +8618240308815

You have successfully subscribed!